Fairway Products

Golf Course Equipment & Greenkeeping Tools

Contact Fairway Products on +44 (0)161 763 7060 +44 (0)161 763 7060
Privacy policy

Fairway Products (UK) Ltd care about your privacy, which is why we are committed to protecting your personal data and information, in accordance with General Data Protection Regulation (GDPR) (regulation EU 2016/679) and other data protection laws. This privacy statement outlines how any personal information we collect from you, or that you provide to us, will be processed within the business.


This information can be obtained in many ways, through our normal business activities, both online and offline. For example, this can be when you are placing orders or purchasing our products or services, when you enter into agreements or communicate with us or visit and use our website.


When you click on any of our website links, this may direct you away from our site. We are not responsible for the privacy practices of other sites and so would encourage you to be aware of their policies beforehand exercise caution.

 

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process both personal details you provide us and cookies from your browser

Personal Information

  • your name & job title
  • contact address
  • contact phone number
  • e-mail address
  • contact preferences
  • other information relevant to customer surveys, preferences & interests
  • If you contact us, we may keep a record of that correspondence
  • Details of transactions you carry out through our site and of the fulfilment of your orders

 

IP ADDRESSES AND COOKIES

Through Google Analytics, we may collect information about your computer, including your IP address, operating system and browser type. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.


We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. They help us to improve our site and to deliver a better and more personalised service.


You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

 

WHAT WE DO WITH THE DATA WE COLLECT

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide third party companies who work on our behalf to fulfil our marketing activities.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

If you do not want us to use your data in this way, please tick the relevant box situated on the order form or registration form on which we collect your data or email us.

How we protect your data

We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising technology where suitable. We monitor our systems for possible vulnerabilities and attacks.

Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Please ensure that any Personal Data that you send to us is sent securely.

Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your personal data, we cannot guarantee the security of your data transmitted to us using the internet – any such transmission is at your own risk and you are responsible for ensuring that any Personal Data that you send to us is sent securely.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology].

How long we keep your data

We will retain your personal information for as long as necessary to achieve the purpose for which it was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by law.

 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us.
If you have previously given consent for us to use your information, but now want to change your mind, this can be withdrawn at any time by contacting us below.

Opt-in & Opt-out

Should you wish to opt-in or opt-out of our mailing list, please inform us by e-mail and we will take action within one month of your request.

Right to erasure

Should you wish to have your personal data completely removed from our systems we will do so within one month of your request. However, if your request for erasure of data which stops us fulfilling our obligations to you, in such cases as warranties, enhanced support or any contractual obligations, we have the right to refuse.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties if it essential for us to carry out core duties of our business.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Fairway Products (UK) Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Access to personal information

You may request details of the personal information we hold about you, by emailing us at  info@fairwayproductsonline.co.uk

 

CHANGES TO OUR PRIVACY POLICY

Any updates we may make to our privacy policy in the future will be posted on this page.

 

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Fairway Products (UK) Ltd, Unit 17 Peel Industrial Estate, Chamberhall Street, Off Castlecroft Road, Bury, Lancs, BL9 0LU or info@fairwayproductsonline.co.uk

 

This Privacy Policy is effective as of 25th May 2018